Zilveren Kruis
3.8star
30.1K reviews
1M+
Downloads
Everyone
info
About this app
Quickly and safely arrange your health care affairs in the Zilveren Kruis app
Logging into our app is always done through DigiD to ensure you have easy and safe access to your personal data. View the app in Dutch or in English.
Quickly see:
- How you are insured with us and those (co-) insured with you.
- Your reimbursements.
- Submitted and reimbursed health care costs.
- How much excess you still have (left).
Easily arrange yourself:
- Your claims. Take a photo and submit it. Reimbursed the next working day.
- Find answers to your reimbursement questions. Chat with our chatbot or customer service agents.
- Your transport authorisation.
Did you know that your health insurance card can be found in the app?
Logging into our app is always done through DigiD to ensure you have easy and safe access to your personal data. View the app in Dutch or in English.
Quickly see:
- How you are insured with us and those (co-) insured with you.
- Your reimbursements.
- Submitted and reimbursed health care costs.
- How much excess you still have (left).
Easily arrange yourself:
- Your claims. Take a photo and submit it. Reimbursed the next working day.
- Find answers to your reimbursement questions. Chat with our chatbot or customer service agents.
- Your transport authorisation.
Did you know that your health insurance card can be found in the app?
Updated on
Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Photos and videos, Files and docs and 3 others
Data is encrypted in transit
Data can’t be deleted
Ratings and reviews
3.7
29.1K reviews
Kristjan Kica
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March 8, 2024
Support is useless. They don't even read the question. I re ask it in a different way and a different person replies who also doesn't read the question. App takes ages to load. Notifications don't work at all for 3 years. 3 different phones, app reinstalls, updates, cache cleans. Support 'creates an IT issue' and they will 'come back to me when it is solved'. It's been 3 years. I keep reporting it and no change. Update: support closed my issue because no other customers has complained!
4 people found this review helpful
Zilveren Kruis
May 20, 2023
Please contact us on zk.nl/contact for support
Sandra Wing
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March 19, 2024
The app used to work really well on Android but now it is not functional at all. Would've given it 5 stars in the past, but now it's impossible to log in despite numerous attempts to install and reinstall the app. Not sure what happened, but please fix this.
Zilveren Kruis
March 21, 2024
Dank voor je feedback. Ik ga het doorgeven aan de ontwikkelaars.
Demian Tinkiel
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December 31, 2023
Overall much better than my previous provider. For starters, I can have the basic info in English. Would be better if I could have all of it in English 🤣 But for now I'll settle for dark theme and the health insurance card in the overview, instead of buried deep down in memus
Zilveren Kruis
January 3, 2024
Thank you very much Demian. And welcome at Zilveren Kruis. :D
What's new
DigiD has increased their security requirements. From now on, every time you want to log in you will be asked to use DigiD. This way we can better protect your personal information. New to the app is your profile. Here you will find, for example, your personal details, how to contact us and you can change your settings. You can also log out easily here.
We update our app regularly. Turn on automatic app updates in your phone’s settings.
We update our app regularly. Turn on automatic app updates in your phone’s settings.
